Description:
Do you want a work-life balance? Do you like to work hard and play hard? Come work with some of the best in the industry. We are a fun team, and we know how to get stuff done. Our clients love us!
The Structures Company is a national staffing firm working with some of the top-tier aerospace companies in the world. We work with companies that are making history!
Details
Fully remote Rapidly growing! Medical, dental, and vision plan with United Healthcare Robust 401K Potential for bonuses Sick pay, vacation pay, and holiday pay
Other Opportunities Available! Bring your friend or favorite co-worker:
Technical Recruiter Staffing Sales Talent Coordinator Sourcer Project Manager HR Assistant Project Coordinator
Summary
The Account Manager is charged with achieving the company's overall objectives for client retention and satisfaction
They serve as the primary point of contact for recruiter partners, particularly on service and support issues
They will provide consultation, advice, and assistance to recruiter partners
They will be responsible for fielding inquiries and requests, and either provide, direct and/or coordinate appropriate responses
They are also responsible for delivering quality service in the most efficient and effective outcome
The Account Manager will cultivate strong relationships with recruiter partners, as reflected in improved sales opportunities, efficiency, and financial performance
Consult with recruiters to identify opportunities to enhance the service experience
Document all interactions and use the information to improve service
Ensure that recruiters understand relevant best practices and standard operating procedures
Identify urgent and critical issues that require escalation to Manager and promptly escalate those issues according to company policy
Act in a spirit of continuous improvement to optimize service, processes and procedures
Empathy, patience, and active listening skills
Desired Skills
Passion for building and maintaining strong client relationships
Previous staffing/recruiting experience in IT, Aviation, Engineer, Manufacturing, or simular, required
Adequate understanding of HR and employment law
4+ years' experience with roles of increasing responsibility in customer success environments
Ability to take charge, prioritize and manage multiple priorities independently
Superior oral and written communication skills
Ability to effectively consult with client: listening, analyzing, needs definition, solutioning
Must be a "U.S. person" as defined by the ITAR (22 CFR 120.15)
The Structures Company is a national staffing firm specializing in contract, contract to hire, and direct hire placement opportunities. Our clients rely on us to support their engineering, IT, Production, Maintenance & Repair, and support staff. Our niche recruiting team is one of our biggest strengths and is why we are a top provider of talented professionals to the majority of our clients. They will help you identify the opportunity that best fits your interests while also providing industry-leading customer service.
We support the majority of aerospace OEM's and tier 1 suppliers across the United States.
We have a national medical, dental, and vision plan with United Healthcare, and we also have a robust 401K offering. In addition, there is potential for bonuses, sick pay, and holiday pay for those who qualify.
The Structures Company LLC is an Affirmative Action/ Equal Opportunity Employer (or AA/ EOE)
Keywords: account manager, recruiter, staffing manager, talent acquisitions, business development, sales, coordinator, project manager, project coordinator,
The Structures Company is a national staffing firm specializing in contract, contract to hire, and direct hire placement opportunities. Our clients rely on us to support their engineering, IT, Production, Maintenance & Repair, and support staff. Our niche recruiting team is one of our biggest strengths and is why we are a top provider of talented professionals to the majority of our clients. They will help you identify the opportunity that best fits your interests while also providing industry-leading customer service. We support the majority of aerospace OEM's and tier 1 suppliers across the United States. The Structures Company LLC is an Affirmative Action/ Equal Opportunity Employer (or AA/ EOE)
