Job Listing Description

THIS JOB IS NO LONGER AVAILABLE. THIS IS ARCHIVAL INFORMATION.
Entry Level Help Desk- Job ID 47042

Description:
We have an Excellent Contract opportunity for an Entry Level Help Desk Support Level I to join a leading IT Company based in the Oak Ridge, TN area.

**US Citizenship Required**

To provide technical support to computer customers needing assistance with account administration (creations, maintenance, password resets and account unlocks, MIM and VOIP), distribution of software, hardware and software troubleshooting, remote access, and VPN support, and service/support request entry via an Incident tracking system. If unable to resolve requests at first contact, collects and documents necessary information for appropriate escalation to Level 2 technical teams. Communicates with end-users to provide customized solutions utilizing company standard software products and services. Will provide support for PC Computer Off-the-Shelf (COTS) products and enterprise-wide customer applications. The successful candidate must be flexible in the days and hours worked.

Responsibilities:
• Successful candidates will have comprehensive knowledge of the use of personal computers and pertinent software applications
• Must demonstrate customer service and team skills
• Experience in desktop and networking support, IT concepts, and help desk software
• Run 411 for the county of orange and run all the IT calls for the County Orange.
Basic Hiring Criteria:
• High school education or GED and 1+ years of relevant technical experience or Bachelor's degree
• Good communication skills
• Great customer service

Desired Qualifications:
• Call center background who has experience with being on the phone, transferring calls, and supporting people over the phone
 
Job Number: 47042
Job Location: Oak Ridge, TN
Rate: $15.00
Per Diem: NO
Overtime: YES
Duration: TTH
Start Date: ASAP
Input Date: 08/26/2021
Firm Name: TAD PGS INC
Attention: Maria Gomez
Address: 12062 VALLEY VIEW ST STE 108
City, State: GARDEN GROVE, CA 92845
Phone: 657/250-1893
800 Phone: 800/261-3779
Website: www.tadpgs.com

Previous Listing       Next Listing
Back to Abbreviated Search Results
Back to Complete Search Results
Back to Advanced Job Search

Phone: (425) 806-5200
Fax: (425) 806-5585
Email: staff@cjhunter.com
ContractJobHunter is a service of:
ContractJobHunter.com LLC
P.O. Box 3006, Bothell, WA 98041-3006, USA
Disclaimer
The content of this website is Copyright 2024 ContractJobHunter.com LLC
Terms of Use of ContractJobHunter
Refund Policy
Privacy Policy